There are some, I won’t name names, who think that a “white lie” is OK. I do not agree. I believe any untruth either makes future dealings worse or, at best, just puts off a difficult situation until a later date. I think we are better off to suck it up now and tell the truth to begin with. The people we do business with will respect that we are willing to tell the truth even when it is difficult, and our future dealings with those people will not be complicated by trying to work around a previous untruth. Everyone makes mistakes or foolish choices that we would rather not have to own up to, but when it involves someone we are doing a business deal with, get it out into the open and deal with it. Then we can move forward with a clean slate. I know I would much rather deal with someone who is willing to admit that they made a mistake than to do business with someone I suspect made a mistake but is unwilling to admit it.
Some might say that this advice is outside of giving business advice and that makes me sad. How we do business is an important part of business advice. How would it be if most of the people we did business with were completely honest with us? Wouldn’t our business lives be both more financially rewarding and more enjoyable? Part of simplifying our lives could be to tell the truth in all things, even in our businesses.